Privacy Policy

Effective Date: 10/11/2024

At ChawriTools we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our store, use our website, or engage with our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

a. Personal Information: Personal information is data that can be used to identify you. We may collect the following personal information when you:

Make a purchase at our store or online
Sign up for newsletters, promotions, or loyalty programs
Fill out a form or contact us for support or inquiries

This information may include:

Name
Email address
Phone number
Shipping and billing addresses
Payment information (e.g., credit card details)
Purchase history and preferences
Any other information you provide directly

b. Non-Personal Information: We also collect non-personal information that does not identify you directly but helps us improve our services. This may include:

Browser type and version
IP address
Device information
Pages visited on our website
Referring websites and search queries
Time and date of visit

We use cookies and other tracking technologies to gather this non-personal information.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process transactions and complete your orders
To communicate with you about your purchases, orders, or requests
To personalize your shopping experience and recommend products based on your preferences
To send you promotional emails, newsletters, or special offers (if you have opted-in)
To improve the functionality and content of our website
To respond to inquiries and provide customer support
To comply with legal obligations and enforce our terms and conditions

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

Using encryption technologies (such as SSL) for transactions
Implementing secure payment processing systems
Limiting access to personal data to authorized personnel only

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers (e.g., payment processors, shipping companies, email marketing platforms) who assist in operating our business and providing services to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request (e.g., a subpoena or court order).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the following rights with respect to your personal information:

Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate.
Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by following the instructions in the email or contacting us directly.
Data Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.

If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your preferences and personalize your experience.

You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.

For more information about how we use cookies and other tracking technologies, please refer to our [Cookie Policy] (if applicable).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ChawriTools
4839, Phatak Namak Near Chawri Bazar Metro Station Gate No 1, North Delhi, Delhi-110006
+91 9871305918
chawritools@gmail.com

This Privacy Policy was last updated on 13/11/2024.